Introduction

 

Welcome to EmpowerED Coaching & Consultancy (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services — including ADHD coaching, educational consultancy, tutoring, and SEND support for children, families, and schools.

Please read this policy carefully to understand how we handle your personal data.

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Who We Are

EmpowerED Coaching & Consultancy is operated by Rosie Thomson, a qualified primary school teacher, accredited ADHD coach, and SEND consultant based in the United Kingdom.

Contact details:
📧 Email: rosiethomson386@gmail.com
📞 Phone: 07769 319497
📍 Address: Benson, Oxfordshire, UK

We are the “data controller” responsible for your personal data under the UK GDPR and the Data Protection Act 2018.

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What Data We Collect

We may collect and process the following types of personal data:

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Personal Information

• Name, contact details (email, phone number, address)

• Child’s first name, age, school year group, and educational context (if applicable)

• Information shared during coaching, tutoring, or consultancy sessions that supports educational or emotional wellbeing

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Technical Data

• IP address, browser type, device information, and pages visited on our site

• Cookies and similar technologies

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Communication Data

• Messages or enquiries sent via our contact forms, email, or social media

• Feedback, testimonials, or consented case studies you choose to provide

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How We Use Your Data

We use your data to:

• Respond to enquiries and provide our coaching, tutoring, and consultancy services

• Manage bookings, payments, and communication

• Create personalised support, learning, or coaching plans

• Share updates, resources, or relevant information (only with your consent)

• Fulfil safeguarding and professional obligations

• Improve our website and client experience

We will never sell or rent your personal information to third parties.

Legal Bases for Processing

We process your data under the following lawful bases:

• Contract: to deliver the services you request

• Consent: where you opt in to receive updates or marketing communications

• Legal obligation: for safeguarding, record-keeping, or tax purposes

• Legitimate interest: to enhance our services and website experience

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Data Sharing

We only share data when necessary, such as:

• With trusted partners (e.g. website host, payment processors) who comply with UK GDPR

• With educational or health professionals only with your explicit consent

• When required by law or safeguarding responsibilities

All third parties are required to keep your data secure and use it only for the specific purpose we authorise.

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Data Retention

We keep personal data only for as long as necessary:

• Client records: up to 6 years after the last session or contact

• Enquiry data: up to 12 months

• Financial records: 7 years (for HMRC compliance)

After this period, data is securely deleted or anonymised.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain processing

• Withdraw consent at any time (where consent applies)

• Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

To exercise your rights, please contact: info@empoweredcoaching.co.uk

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to help the website function properly and analyse visitor behaviour.

You can manage or disable cookies through your browser settings. Doing so may affect how the site functions.

For more details, please see our Cookie Policy below.

Data Security

We take data security seriously and use appropriate technical and organisational measures, including:

• Password-protected systems and encrypted communications

• Limited access to client information

• Secure storage for digital and paper records

Although no system can be completely secure, we follow industry best practices to reduce risk.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legislation or service delivery.
The latest version will always be available on our website with the date of the most recent revision at the top.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Rosie Thomson
📧rosiethomson386@gmail.com
📞 07769 319497
📍 Benson, Oxfordshire, UK

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Cookie Policy

Our website uses cookies to:

• Ensure the website functions properly

• Remember your preferences

• Improve our services through anonymous analytics

We do not use cookies for advertising or tracking individuals.
You can adjust or delete cookies at any time through your browser settings.

✅ This Privacy & Cookie Policy complies with UK GDPR, the Data Protection Act 2018, and ICO best-practice guidelines.